CONTACT AND SUPPORT
24/7 Emergency Support and Help Desk
Customer Portal:
24/7 Support & Emergency Escalation. Submit support tickets and purchase requests. Monitor support activity, review retainer balances and payment status.
Help Desk / Tech Support:
For business and after hours support via the phone at: 616.458.9800. Enter extension 1050 when prompted.
Remote Support:
First time users please contact venux.net to be set up for this service. When promoted by a venux.net technician, please click one of the following links below (technician will direct which one).
Click here for Remote Support 1
Click here for Remote Support 2
General Email Support:
Office Hours:
venux.net regular business hours are from 8:00 am to 5:00 pm (EST), Monday through Friday.
3685 Roger B. Chaffee SE
Grand Rapids, MI 49548
voice: 616.458.9800
fax: 616.458.3334
toll free: 866.356.0836